DHAKA: Keeping in mind the constant efforts to satisfy its valued subscribers, Banglalink, the country’s 2nd largest mobile operator has taken extensive steps to modernize its network over the last couple of years.

These decisive and qualitative steps have ensured Banglalink subscribers to enjoy superior levels of service experience in terms of network coverage and quality. 

Call drop is identified as one of the major annoyances that prevent customers from enjoying the full experience of the mobile telecommunication sphere. 

Banglalink’s modernized network keeps call drop to a minimum, and to guarantee this uninterrupted experience to the customers, gives the company the confidence to introduce the first ever network service quality feature in Bangladesh, “Minute Back on Call Drop”.

Banglalink has been investing heavily in its state of the art network modernization program over the last couple of years. In doing so, the company is confident that its technical capabilities are the best in the market. 

Around USD 300 million was raised from the country’s first ever foreign currency denomination bond-issue to invest in modernizing Banglalink’s network. All 64 districts of the country are already under Banglalink’s 3G network coverage. Now Banglalink is starting something new by introducing the unique service feature of reimbursing customers if there is a call drop is an unprecedented step for the mobile market in Bangladesh.

Speaking about this service feature, Banglalink CEO Ziad Shatara said, “Banglalink is committed to its subscribers to provide the best value proposition. Keeping this at the forefront, we have made huge investments and modernized our network so that our customers enjoy the best levels of service. The innovative feature of Minute Back on Call Drop is a unique and unprecedented proposition in the market, a testament to the capacity development and superiority of our overall network strength”.

BDST: 1638 HRS, SEP 28, 2014